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Information about the COVID-19 situation 

Please note: This information is currently only available in English language and will be updated regularly. For customers who which to consult this information in other languages, we ask you to use Google Translate.

Last updated on: Wednesday 18-03-2020 18:13 

Currently we have been informed by our transport partners that the transport to the countries below is affected by the COVID-19 economical and social limitations for deliveries from our central warehouse in The Netherlands. If particular orders will be delivered directly from other production plants to your company, this information is not applicable. 

When the concerning country of delivery is not included in the list below, please consider the transport circumstances as normal until this page will be updated.

Country

DPD Parcel delivery

Freight transport

Austria

No transport is available to the following ZIP-code regions:

6553, 6555, 6561, 6562, 6563, 6580, 9844

No transport is available to the following ZIP-code regions:

6553, 6555, 6561, 6562, 6563, 6580, 9844

Italy

Almost all deliveries have been suspended

Almost all deliveries have been suspended

Czech Republic

No transport is available to the following ZIP-code regions:

78321, 78324, 78391, 78401

No transport is available to the following ZIP-code regions:

78321, 78324, 78391, 78401

France

Deliveries will only take place from Monday – Thursday

All freight transport will be suspended until further notice

Poland

Deliveries will be delayed with 2-3 working days as a result of border difficulties

Deliveries will be delayed with 2-3 working days as a result of border difficulties

Hungary

Deliveries will be suspended, because of the border closure between Germany and Hungary

Deliveries will be suspended, because of the border closure between Germany and Hungary

Belgium

We have not been informed about any limitations

All freight transport will be suspended until further notice

We do our utmost to provide you with the most accurate information regarding your orders and transport. Unfortunately, we do not always have the correct or most up-to-date information as governments regularly update the available information, which means that we may not be able to provide you with full or correct information. We apologize for this, but please understand these exceptional circumstances. 

Especially in these times we believe in contact with mutual respect and flexibility.

Our sales and service teams in both Etten-Leur and Neu-Isenburg are working from home to prevent any contamination. Visits to our offices are not longer allowed for safety reasons. Our warehouse is operating as normal and we have taken all necessary precautions to guarantee the safety for our team according to the regulations of the local authorities.

Our thoughts go out to the people affected by this unprecedented event and we deeply appreciate all the health care workers, local communities and governments around the world who work on the front line to contain the COVID-19 situation.

You can rest assured that we are closely monitoring the COVID-19 situation and have taken every possible precaution in our company and keep on doing so. For up-to-date information on our policies and conditions regarding COVID-19, please check this page regularly.

You can contact your usual contact person at DoorPro if you have further questions. We remain at your disposal, also in these uncertain times.

Take care,

The DoorPro team